One North 朗壹廣場

1. Unless otherwise specified, the promotion is valid from now till July 16, 2025, both dates inclusive (based on transaction date) (“Promotion Period”).
2. Unless otherwise specified, the promotion is applicable to cardholders of Citi Credit Cards and/or issued by Citibank (Hong Kong) Limited (“Citibank”) (“Eligible Cards”), who are also members of S+ REWARDS Loyalty Program (“S⁺ REWARDS”) managed by Sino Real Estate Agency Limited (“Sino”) (“Cardholders”).
3. Cardholders must successfully download the latest version of “S⁺ REWARDS” mobile application (“the App”) and sign up as Registered Members with mobile number via the App in order to enjoy the offers under the promotion. Each valid mobile number can only be registered once only.
4. Unless otherwise specified, the promotion is applicable to the following transactions made by the Eligible Cards during the Promotion Period at the shopping and dining outlets which are participating in S+ REWARDS,  listed on the S+ REWARDS website and the App (“Designated Outlets”) of participating malls of Merchant (“Participating  Malls”), including tmtplaza, Olympian City, Citywalk, China Hong Kong City, Gold Coast Piazza, Tsim Sha Tsui Centre & Empire Centre, Island Resort Mall,  One North and Sino Plaza (“Eligible Transactions”):
⦁ Posted retail transactions or contactless payment retail transactions with original Eligible Card sales slips and original merchant sales receipts; and
⦁ Newly billed Merchant Installment Plan that are posted during the Promotion Period with original Eligible Card sales slips and original merchant sales receipts; and
⦁ Citibank reserves the right to determine and change which purchases/payments/transactions qualify as Eligible Transactions at its absolute discretion from time to time; and
⦁ Sino reserves the right to determine and change which purchases/payments/transactions qualify as Eligible Transactions according to the S+ REWARDS program terms and conditions at its absolute discretion; and
⦁ Only applicable to the final amount of Eligible Transactions charged to the Eligible Card after deduction of all applicable discounts, reductions and value of cash vouchers (if applicable) (“Net Spending Amount”).
5. The promotion is NOT applicable to the following transactions:
⦁ spending on or through telecommunications services, or banking or currency exchange services;
⦁ spending on car parks;
⦁ store credits, purchase of or adding value to gift cards or stored value facilities;
⦁ other transactions including but not limited to utilities bill payments, purchase of or adding value to stored-value cards (including the unauthorised or fraudulent transactions, transactions recorded by hand written payment slips and any transactions without electronic payment slips and/or merchant sales receipts);
⦁ online purchases (except for movie tickets), mail, fax or phone orders;
⦁ any transactions and payments made by cash, gift cards,gift vouchers or cash vouchers ;or
⦁ any transactions made via any e-wallets (including but not limited to Alipay, Wechat Pay, Tap & Go and PayMe);
⦁ any other purchases/payments/transactions that Citibank may at its absolute discretion exclude from time to time. and
⦁ any other purchases/payments/transactions that Sino, at its absolute discretion, excludes according to the S+ REWARDS program terms and conditions.
6. Cardholders must keep and submit the relevant original Eligible Card sales slips and original merchant sales receipts of Eligible Transactions for inspection upon request by Citibank. All relevant documents submitted to Citibank will not be returned.
7. Cardholders’ Eligible Card accounts must be valid and with good credit record during the Promotion Period and at the time when the offers are awarded or used; otherwise, Citibank reserves the right to forfeit the offers without prior notice.
8. In case of any fraud/abuse/reversal/cancellation of the transactions used for the award of the offers, Citibank reserves the right to debit from Cardholder’s Eligible Card account the equivalent value of the reward(s) without prior notice.
9. The offers are not exchangeable for cash or other items and is non-refundable.
10. The offers are subject to the availability of S Coupon and at absolute discretion of Citibank and Sino.
11. Citibank and Sino shall not be responsible for any matters in relation to the related products or services. The respective Designated Outlets are solely responsible for all obligations and liabilities related to such products or services and all auxiliary services.
12. Citibank, Sino and the respective Designated Outlets reserve the right to amend the Terms & Conditions without prior notice. All matters and disputes are subject to the final decision of Citibank, Sino and the respective Designated Outlets.
13. In the event of any discrepancy between the English and Chinese versions of these Terms & Conditions, the English version shall prevail.
14. The promotions, products and services mentioned in the referenced document are not offered to individuals residing in the European Union, European Economic Area, Switzerland, Guernsey and Jersey, Monaco, San Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The referenced document is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the promotions, products and services mentioned therein to such individuals.
15. Registration of S+ REWARDS Points are subject to terms and conditions, which can be found in the 15. S+ REWARDS Programme Terms and Conditions.

“Spending Rewards” Terms and Conditions:
16. The Cardholder with Eligible Card must successfully register the Points at the concierge in the Participating Malls to entitle to S Coupons of designated amount upon reaching the designated cumulative Net Spending Amount on the same day at the same Participating Mall during the Promotion Period (“Spending Rewards”). Details are as follows:

17. S Coupon will be distributed as below
a. HK$50 S Coupons will be issued as one HK$50 S Coupon.
b. HK$80 S Coupons will be issued as four HK$20 S Coupons.
c. HK$200 S Coupon will be issued as two HK$100 S Coupons.
d. HK$240 S Coupon will be issued as two HK$100 S Coupons and two HK$20 S Coupons.
18. Quotas of Spending Rewards apply on a first-come-first-served basis while quotas last without prior notice. For the quota status, please inquire Sino.
19. Each Cardholder (including all principal and supplementary cards under his/her Eligible Card account) is entitled to a maximum value of HK$240 in S Coupons in every redemption, and a maximum of SIXTEEN TIMES of redemption on Spending Rewards (FOUR times per spending tier from each eligible card type) during the entire Promotion Period, amounting to a maximum value of HK$2,280 in S Coupons.
20. The original merchant sales receipts and corresponding payment sales slips of Eligible Cards issued by the Designated Outlets at the Participating Malls per Cardholder must be presented together with the Eligible Card and/or the respective mobile wallet’s account/card number under the same Eligible Card at the below redemption location on the same day of the transaction date at the same Participating Mall (as per the date stated on the machine-printed sale slips), and must be successfully registered the Points in S+ REWARDS, in order to receive the Spending Rewards, overdue receipts will not be entertained. Each receipt must be HK$100 or above.
21. The following information will be recorded by the staff at the concierge in the Participating Malls:
a. S⁺ REWARDS member ID
b. Transaction date
c. Mall & Merchant name
d. Net spending amount
e. Last 4 digits of the Citi credit card
f. Authorization code on the Eligible Card payment sales slips
Each Cardholder who fails to provide the above-mentioned documentation will not be eligible to receive the “Spending Rewards”.
22. Details for the redemption location are as follows:

23. S Coupons issued under “Spending Rewards” will be distributed at the concierge in the Participating Malls.
24. The S Coupons will be immediately shown as “Redeemed/Received” in the “My Wallet” on the App and can be used as cash with merchants accepting S Coupons. Only S Coupons with status “Redeemed/Received” can be used.
25. S Coupon issued under Spending Rewards is valid for 60 days and applicable to respective participating shops at the Participating Malls. Upon expiry, any remaining S Coupons will be void and will not be re-issued.
26. The usage of S Coupon is subject to the remaining balance of the transaction(s) (if applicable) to be settled by Eligible Cards.
27. Additional terms and conditions apply to the use and redemption of S Coupon. Please refer to S⁺ REWARDS website and the App for details and the list of participating merchants in the Participating Malls.
28. The staff at the Concierge in the Participating Malls may stamp all sales receipts, electronic payment slips and other documents which are presented in person. All sales receipts and electronic payment slips which have been presented in person (whether stamped or not) or uploaded through the App or S⁺ REWARDS Alipay Mini Programme for Registered Spending, earning the Points and/or participating in the Event will not be accepted again for the same purpose.
29. Cardholders should check the S Coupon upon rewards redemption. Once the S Coupon redemption procedure is completed, it will not be returned or changed. Any cash vouchers or discount vouchers that may be redeemed as gifts/ rewards under the captioned Promotion shall not be refunded or redeemable for cash.
30. Participation and rewards are both limited and will be allocated on a first-come, first-served basis. Once the campaign quota is reached, members will no longer be able to engage in the campaign will not be eligible to receive rewards, even if they fulfil all the required conditions. If the quota for the “Spending Rewards” is fully utilized on or before the end of the designated Campaign Period, the campaign will conclude in advance. For example, if the “Spending Rewards” quota is fully consumed on May 1 2025, the campaign will end on that date.
31. S Coupons are subject to terms and conditions, which can be found in the terms and conditions of the relevant S Coupons within the App or the S⁺ REWARDS Programm 31. Terms and Conditions. S Coupons are valid for use with designated merchants in Participating Malls with eligible cards. The list of Merchants Accepting S Coupons may be viewed on the S⁺ REWARDS web page and mobile app. 31. The list of Merchants Accepting S Coupons will be updated from time to time without notice.  Accepting S Coupons will be updated from time to time without notice.
32. Any S Coupons lost due to deleting an app account or changing a mobile phone number shall not be returned or compensated.
“Top Accumulated Spender Rewards” Terms and Conditions:
33. The top 3 spending cardholders each week (from April 17 – 21 May 2025) (“Spending Period”) who accumulate the highest Spending value under the “Spending Rewards” are entitled to a set of FREE flight ticket (a set of 2 round-trip tickets) (“Top Accumulated Spender Rewards”) to the following designated destinations per week by Greater Bay Airlines. Details are as follows:

34. Each Cardholder is only entitled to the Top Accumulated Spender Rewards ONCE during the entire Promotion Period on a first-come-first-served basis, while the quota lasts.
35. If the quota for the “Spending Rewards” is fully utilized on or before the end of the designated Campaign Period, the campaign will conclude in advance. As a result, the quota for the “Top Accumulated Spender Rewards” will be adjusted accordingly. For example, if the “Spending Rewards” quota is fully consumed in Week 3, the “Top Accumulated Spender Rewards” will also end on May 7 2025. Consequently, the quotas allocated for Weeks 4 and 5 under the “Top Accumulated Spender Rewards” will be voided.
36. Sino will solely determine the eligibility of Cardholders to receive the Top Accumulated Spender Rewards based on its records at its sole and absolute discretion. Citibank shall not be responsible for any matters in relation to the fulfilment arrangement of the offers. For details and any disputes, please contact Sino.
37. The top 3 Cardholders each week who accumulate the highest spending value under the “Spending Rewards” will be notified via the App, SMS and phone call to the registered mobile phone number every Friday. Details are as follows:

38. The ticket redemption letter of a set of free flight tickets to the designated destinations per week by Greater Bay Airlines will be distributed as a gift within the App and will be shown as ‘Redeemed’ status in the ‘My Rewards’ section.
39. Cardholders may present their gift QR code from the App and valid original ID card or passport at the concierge of Olympian City 2 on or before June 9 2025 for gift collection and registration purposes. Authorized representatives are not accepted. Members who fail to present the required documents will be disqualified.
40. Cardholders need to follow the instruction listed on the ticket redemption voucher letter for tickets redemption within the period of 30 June 2025. Failure to do so by the deadline will result in forfeiture of the gift, and no replacement will be issued. The free flight ticket from Greater Bay Airlines is subject to the specific terms and conditions, details of which can be found in the 40. terms and conditions for the free flight ticket from Greater Bay Airlines.
41. All matters of disputes arising from the gift, or the concerned activity are subject to the final decision of Greater Bay Airlines. No correspondence will be entertained. Any violation by a participant of any of these Terms and Conditions will result in disqualification of the relevant participant.
42. Citibank and Sino are not the supplier or service provider of the services provided and shall not be responsible for any matters relating to the products or services provided. The respective service provider is solely responsible for all obligations and liabilities in relation to such products or services.
43. The flight tickets cannot be returned, transferred, exchanged or traded for cash or other offers and is not replaceable in the event of any loss or damage.
44. The notification via the App as mentioned above at point Clause 37 acts only as a reminder. Cardholders must check the results themselves on the date of the announcement. If for any reason, a Cardholder fails to receive the notification and is unable to claim the gift, the gift will not be reissued, and Citibank and Sino will not be held liable.
45. By participating in the “Spending Rewards” campaign, Cardholders accept and agree to abide by these terms and conditions.
46. Citibank and Sino will not be responsible for any loss, error, unidentifiable, or damaged gifts received by the cardholders due to any network, telephone, or technical error or problem or for any other reason not attributable to Citibank and Sino.
47. Citibank and Sino have the right to suspend, terminate or cancel the offers at any time without any prior notice.

“Exclusive Merchant Privileges” Terms and Conditions:
48. Cardholders can enjoy exclusive privileges provided by the designated merchants at Participating Malls. For offer details and the Terms and Conditions, please refer to 48. citibank.hk/SinoMalls-merchant or Participating Mall’s website.
49. The designated merchants may refuse to accept the Eligible Card if their payment system does not support a certain type of card. Please contact the designated merchants for details.
50. Citibank and Sino shall not be responsible for any matters in relation to the related products or services provided by designated merchants. The designated merchants are solely responsible for all obligations and liabilities related to such products or services and all auxiliary services.
51. For any enquiries on the Exclusive Merchant Privileges, please check with designated merchants at Participating Malls.